Support
We're here to help you get the most out of Kairox Timesheet
Frequently Asked Questions
How do I install Kairox Timesheet?
Kairox Timesheet can be installed directly from Microsoft AppSource. Search for "Kairox Timesheet" in your SharePoint App Catalog or AppSource, then follow the installation wizard. A SharePoint administrator can deploy it tenant-wide or to specific site collections.
Where is my data stored?
All your timesheet data is stored directly in your organization's SharePoint environment. Kairox does not store any of your data on external servers. This ensures your data remains within your Microsoft 365 tenant and under your organization's control.
How do I manage licenses?
Licenses purchased through Microsoft AppSource are managed through the Microsoft 365 Admin Center. Go to Billing → Your products to view and manage your Kairox subscriptions.
Can I export my timesheet data?
Yes! Kairox Timesheet provides export functionality for your time entries. You can export to Excel format for further analysis or integration with other systems. Since data is stored in SharePoint lists, you can also use Power Automate or other tools for custom exports.
How do approval workflows work?
Kairox Timesheet includes a built-in approval workflow. Team members submit their weekly timesheets, and managers can review, approve, or reject them. You can configure approval chains based on your organization's hierarchy.
Is there a mobile version?
Kairox Timesheet is built with a responsive design that works on any device. Access it through SharePoint on your mobile browser or the SharePoint mobile app.
How do I report a bug?
Please send bug reports to support@kairox.de with a detailed description of the issue, steps to reproduce it, and any screenshots if possible. We typically respond within 24 business hours.
Still Need Help?
Our support team is available Monday through Friday, 9:00 AM to 5:00 PM (CET). We typically respond to all inquiries within 24 business hours.
Kairox UG (haftungsbeschränkt)
Kühsee 4
93164 Brunn
Germany
Email: support@kairox.de
General Inquiries: info@kairox.de